Download Fix My Export
Process your Snapchat Memories with FixMyExport on macOS, Windows, iPhone, iPad, or Android.
Mac
Choose your Mac processor type
Windows
Download for Windows
Mobile
Android & iPhone
What you get with Fix My Export
Easy Export
Export your Snapchat data with just a few clicks
Secure & Private
Your data stays on your device, completely private
Organized Files
Get your memories organized by date and type
Frequently Asked Questions
What operating systems are supported?
FixMyExport supports macOS 12.0+, Windows 10 1809+, iOS/iPadOS 15.1+, and Android 7.0+.
How do I install the app?
Download the appropriate version for your Mac processor (Intel or Silicon), open the .dmg file, and drag the app to your Applications folder. No additional installation steps required.
Do I need a license key to use the app?
Yes, you'll need a valid license key to activate the app. The Pro pack provides access for 1 device. You can get a license key by subscribing to one of our plans on the website. The key is displayed in your dashboard after purchase.
Is my data secure and private?
Your media is not uploaded to FixMyExport servers. Local exports stay on your device; cloud exports are sent to your own connected Google Drive or Dropbox account.
What if the app doesn't work on my Mac?
Make sure you're using the correct version (Intel vs Silicon) for your Mac. If you're still having issues, contact our support team and we'll help you troubleshoot.
Is Windows supported?
Yes, Windows 10 1809+ (version 1809 or later) is fully supported. Download the Windows version from the download page.