Fix My Export
Fix TimestampFix Storage FullExport with EXIFMerge OverlayAdd LocationRename by DateZip Export
How It WorksSept 2026 DeadlinePricingBlog
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Fix My Export

Desktop app to fix dates, times, and GPS coordinates in your Snapchat exports. Keep your memories in perfect order.

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How FixMyExport Works

Export your Snapchat Memories in 3 simple steps: download your data from Snapchat, select your primary folder in our app, and get photos with the right dates and GPS.

Download AppView Steps

Part 1: Download Your Data from Snapchat

First, request your complete Snapchat data export including memories_history.json. This process takes 24-48 hours for Snapchat to prepare your files.

1

Log in to Snapchat

Go to snapchat.com and sign in to your account using your username and password.

Log in to Snapchat
2

Open Account Settings

Click on your profile icon, then select 'Account Settings' from the menu to access your account options.

Open Account Settings
3

Select My Data

Scroll down to 'My Data' section and click on it. This is where you can request your complete Snapchat data export.

Select My Data
4

Request Data Export

Choose 'Export your Memories' and 'Export JSON Files', select date range 'All Time', confirm your email address, and click Submit. Snapchat will email you when ready (24-48 hours).

Request Data Export
5

Download ZIP File

Once you receive the email, return to My Data and download all ZIP files. Snapchat may split large exports into multiple downloads — make sure you download every ZIP before moving on.

Download ZIP File

Part 2: Process with FixMyExport App

After downloading your data from Snapchat, open our desktop app, select your primary folder, and fix everything on your computer.

Watch the local processing walkthrough

Step 1

Download & unzip all folders

Snapchat might send your export as several ZIP files. Download every one from My Data, then unzip each. You'll get one primary folder plus extra folders named -1, -2, and so on.

  • Your primary folder has everything — your photos and videos, plus the files Snapchat uses to fix dates and locations.
  • The extra folders (-1, -2...) only have more photos and videos. That's it.
Download & unzip all folders
Step 2

Combine your memories folders

Only got one folder from Snapchat? Skip this step.

If you have more than one, drag each extra memories folder into your primary folder (the one also containing json and html). Repeat for every extra folder — you don't need to open them or move individual files.

Combine your memories folders
Step 3

Select your primary folder in FixMyExport

Open FixMyExport and pick your primary folder — the one with your photos, json, and html inside. Don't pick the -1 or -2 folders. When the app finds your files, you're ready to start the export.

Select your primary folder in FixMyExport
Step 4

Preview & configure

Before you export, choose where your photos should go. Save them to a folder on your computer, or send them straight to Google Drive or Dropbox.

Preview & configure
Step 5

Export & results

Start export and wait for the progress screen to finish. Date, time, and GPS (when present in the JSON) are written into files where supported. If merge overlay is on, -overlay assets are merged with -main pairs according to your save location choice.

Export & results

Why FixMyExport is the Best Way to Export

100% Local Processing

Your data never leaves your computer. The app processes everything locally - no uploads to our servers, no cloud processing, complete privacy guaranteed.

Proper EXIF Metadata

Embeds DateTimeOriginal and GPS coordinates from memories_history.json as standard EXIF tags. Photos sort correctly in Apple Photos, Google Photos, and all gallery apps.

Fast Concurrent Downloads

Downloads multiple files simultaneously to maximize speed. The app intelligently manages connections to Snapchat's CDN for the fastest possible export without hitting rate limits.

Smart Retry & Resume

Automatically retries failed downloads and remembers progress. If you close the app or lose internet, restart and it picks up where it left off without re-downloading completed files.

Original Quality Preservation

Downloads full-resolution photos and videos exactly as stored by Snapchat. No compression, no quality loss, no watermarks - you get the exact original files you uploaded.

Timeline & Map Support

Exported Memories appear on timeline views sorted by date and on map views by location in all major photo apps. Perfect for reliving memories chronologically or by place.

Frequently Asked Questions

How long does it take to export Snapchat Memories?

Snapchat takes 24-48 hours to prepare your data export after you request it. Once you receive the download link via email, downloading the ZIP file takes 5-30 minutes depending on your data size. Processing with FixMyExport is instant - typically completing in 2-10 minutes depending on how many Memories you have.

What file do I need from Snapchat's data export?

You need the memories_history.json file from your Snapchat data export ZIP. After downloading the ZIP from Snapchat, extract it and locate the memories_history.json file in the root folder. This JSON file contains all the metadata (dates, locations, captions) for your Memories.

Does FixMyExport upload my data to any server?

No, FixMyExport processes everything locally on your computer. Your memories_history.json file and downloaded photos never leave your device. The app reads the JSON file, downloads media directly from Snapchat's CDN to your computer, and organizes files locally with proper metadata.

Can I export only specific Memories instead of all?

Currently, Snapchat's data export includes all your Memories from the selected date range. You can choose 'All Time' or a custom date range when requesting your export from Snapchat. After exporting with FixMyExport, you can manually delete unwanted photos from the output folder.

What if my Snapchat export download fails or times out?

Snapchat export links expire after a few days. If your download fails, go back to snapchat.com/my-data and request a new export. Make sure you have stable internet and enough storage space. Once downloaded, the ZIP file remains valid - you can retry extracting and processing it anytime.

Will the exported photos have the correct date and location?

Yes! FixMyExport reads the original timestamps and GPS coordinates from memories_history.json and embeds them as proper EXIF metadata. Your exported photos will sort chronologically in Apple Photos and Google Photos, appear on map views, and display the correct capture date.

How much disk space do I need for the export?

FixMyExport shows the estimated size before starting. Generally, photos are 2-5MB each and videos 10-50MB. If you have 1,000 Memories, expect around 10-20GB. Make sure you have at least 1.5x the estimated size free on your hard drive for the ZIP download and extracted files.

Can I pause or cancel the export process?

Yes, you can pause or cancel the export at any time. Already-downloaded files are saved and won't be lost. If you cancel and restart later, the app will skip files that were already successfully downloaded, resuming from where you left off.

Ready to Export Your Snapchat Memories?

Download our free desktop app and start exporting your Memories today. Get proper dates, GPS coordinates, and organized photos in minutes.

Download FixMyExport